No, you do not need a doctor’s referral to access physiotherapy services. Please note, some insurance companies may need a referral for benefit coverage.
No, we feel strongly that a diagnosis doesn't define children. In many cases, there is not a diagnosis. We treat all children by assessing their individual strengths and needs to collaboratively come up with individualized goals.
Yes, if you have extended health benefit coverage for physiotherapy you can claim our sessions. Your receipt will include all the information needed to submit your claim. At this time, we do not offer direct billing.
Yes! We are currently providing in-person therapy; however, we have implemented additional protocols to ensure everyone’s health and safety. New families will be sent an email detailing our current COVID-19 policies and procedures.
We currently accept Visa, Mastercard, cash or e-transfers.
Absolutely! We love nothing more than to work as a part of a client’s inter-disciplinary team. That may mean joint sessions; utilizing specific strategies from other disciplines or incorporating other goals into our sessions. We are happy to communicate with any member of your therapy team.
A parent’s intuition is usually right! If you have a gut feeling there is something not quite right, get it checked. We are always happy to discuss wether physiotherapy is appropriate for your child. We also offer Milestone checkup if you are unsure if your child is meeting their milestones and are looking for recommendations for purposeful play.
No one in the household may have any new symptoms (fever; cough; shortness of breath; Decrease or loss of sense of taste or smell; muscle aches; fatigue; sore throat; runny nose; congestion; headache; nausea; vomiting or diarrhea) in the past 10 days. If someone has had new symptoms but have had 2 negative rapid tests 48 hours apart you may attend. Otherwise in-person sessions will need to be switched to virtual or rescheduled. Should anyone in your household test positive for COVID-19, in-person sessions will be paused until 10 days after the first positive test.
*Please note late cancellation charges will apply if symptoms began more than 24 hours previously and 24 hour notice was not given.
More questions? Reach out via phone or email, we are always happy to discuss any concerns you may have.